Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our website.

1.1 Information You Provide

When you fill out our enrollment or contact form, we collect:

• Full name
• Email address
• Phone number / WhatsApp number
• Course of interest and current level
• Tutor preference (male or female)
• Any message or special requirements you include

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or search engine

This information is collected through cookies and third-party analytics tools (see Section 5).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your enrollment and match you with a suitable Quran tutor
• To schedule and confirm your free trial class
• To respond to your inquiries and provide customer support
• To send you information about your classes, schedules, and updates
• To improve the quality of our website and services
• To comply with legal obligations

We do not use your information for unsolicited marketing, and we do not sell your personal data to third parties.

3. How We Share Your Information

We only share your personal information in the following limited circumstances:

• With your assigned tutor — to facilitate scheduling and conduct your Quran classes.
• With service providers — we use Zoom or Microsoft Teams for delivering classes. These platforms have their own privacy policies.
• When required by law — if we are legally required to disclose your information by a court order or applicable law.

We never sell, rent, or trade your personal information with any third party for commercial purposes.

4. Data Storage and Security

Your enrollment data is stored securely in our database hosted in Pakistan. We implement appropriate technical and organisational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Encrypted database connections (SSL/TLS)
• Password-protected access controls
• Regular security reviews of our systems

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your information.

5. Cookies and Analytics

Our website uses cookies and third-party analytics services to help us understand how visitors use the site.

5.1 Google Analytics & Google Tag Manager

We use Google Analytics (via Google Tag Manager) to collect anonymised data about website traffic and user behaviour. This data helps us improve the website experience. Google Analytics uses cookies to collect this information. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

5.2 Essential Cookies

We use a session cookie for security purposes (CSRF protection) to prevent form submission attacks. This cookie is deleted when you close your browser and contains no personal information.

5.3 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling cookies may affect some functionality of the website.

6. Children's Privacy

Many of our students are children. We do not knowingly collect personal information directly from children under the age of 13. All enrollment forms for children must be completed by a parent or guardian. If you believe a child has submitted personal information without parental consent, please contact us and we will promptly delete that information.

7. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — you can ask us to correct inaccurate or incomplete information.
• Right to deletion — you can request that we delete your personal data, subject to any legal obligations we have to retain it.
• Right to withdraw consent — you can withdraw consent for us to contact you at any time.

To exercise any of these rights, please contact us using the details in Section 9.

8. Third-Party Links

Our website may contain links to third-party websites such as Facebook, Instagram, WhatsApp, Zoom, and others. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your data rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

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If you have questions about how we handle your data, email us at info@siraatequran.com.